Abstract

Many types of incidents in the public and private sector can become ‘Critical' and by distinction have different characteristics to ‘Major Incidents'. Critical incidents are high stake, ambiguous and potentially politically sensitive situations and events, which can occur beyond normal expected organisational activity and, if not managed correctly, can have … For more content click the Read More button below.

Syllabus

Differences between critical incident and major incident and their association with investigationsWorking within high stake, ambiguous and politically sensitive situationsThe phases of a multi- agency investigation in to a critical incident and operational response processesOperational preparednessDecision making models including 'decision inertia' 'decision error' and the impact of emotional intelligence on … For more content click the Read More button below.

Learning outcomes

Upon successful completion of this subject, students should:
1.
be able to apply professional practice and judgement and contemporary operational and risk management theories in multi-agency settings;
2.
be able to critically analyse diverse compliance, regulatory, and accountability issues arising in multi-agency investigation environments;
3.
be able to plan, lead, co-ordinate and implement effective strategies in multi-agency investigations;
4.
be able to apply the most effective option required to achieve objectives in multi-agency settings;
5.
be able to apply established decision-making models in complex operational situations; and
6.
be able to demonstrate the communication, literacy, numeracy, research and digital skills required of a competent Investigator.

Assumed knowledge

Students in this subject should be working in a law enforcement, emergency service or security organisation or one that is very similar. Students working at any level of management will be able to apply their knowledge and experience of the organisation to the assessment tasks in the subject.