Abstract

This subject is designed to equip students with an understanding of an organisation's processes and operations in a changing environment. It focuses on the design, production and delivery of operations in both the manufacturing and services sectors. Students will study operations concepts, strategy, tools, techniques and systems. Students will apply … For more content click the Read More button below.

Syllabus

The analysis and design of operations in a variety of organisationsDesign and management of processesDesign and management of supply chain operationsLocation of facilitiesForecasting and schedulingProject managementMaterials managementMeasuring and managing quality in operationsQualitative and quantitative techniques for rationalising resources and measuring performanceCurrent and developing issues, and trends in operations management

Learning outcomes

Upon successful completion of this subject, students should:
1.
be able to analyse and critically appraise an organisation's operations;
2.
be able to determine and apply appropriate tools and techniques in a variety of operations situations;
3.
be able to collect, analyse and interpret operational data;
4.
be able to formulate and evaluate alternative approaches in operations management;
5.
be able to establish standards and develop controls applicable to various processes; and
6.
be able to respond to changes in the business environment by deploying the appropriate operations strategy.