Abstract
This subject frames the modern health services as a complex system, and builds on this by presenting the concepts of organisational culture and individual perception. This foundation is used to prepare students to communicate, influence, make decisions, participate in teams, and also to lead teams, successfully. The understandings emerging out … For more content click the Read More button below.
Syllabus
This subject will include the following modules:
Module 1: The health service as a complex adaptive system
Module 2: Change and change management
Module 3: Conflict
Module 4: Organisational culture
Module 5: Teamwork
Module 6: Team leadership
Module 7: Interdisciplinarity
Module 8: Individual perception
Module 9: Decision making
Module 10: … For more content click the Read More button below.
Module11: Influence
Learning outcomes
Upon successful completion of this subject, students should:
1.
describe the organisation of health services and their complex nature;
2.
discuss the tension between protocol driven practice and a health service's inherent unpredictability;
3.
analyse the relationship between organisational culture and performance;
4.
explain how individual perception can both facilitate and hinder health professional practice;
5.
discuss how health professionals can use an understanding of organisational behaviour to communicate, influence and make decisions; and
6.
evaluate the benefits and challenges of teamwork in health care.