Managing People Productively in Health Services

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Abstract

This subject prepares students for managing people productively in high-pressure work environments. Students learn to develop and justify a workforce plan, develop recruitment and retention strategy and to apply learning theory in the creation of staff education plans. There is also a focus on interpersonal approaches to managing people including … For more content click the Read More button below.

This subject prepares students for managing people productively in high-pressure work environments. Students learn to develop and justify a workforce plan, develop recruitment and retention strategy and to apply learning theory in the creation of staff education plans. There is also a focus on interpersonal approaches to managing people including conflict resolution, mentoring, and techniques for empowering, inspiring and enabling others.

Syllabus

Tools for empowerment, inspiration and enablement;Learning theory;Mentorship;Causes of unhealthy workplaces;Conflict resolution;Workforce planning processes;Recruitment requirements - position descriptions, interviewing, working with Human Resource departments and systems; andStaff retention.

Learning outcomes

Upon successful completion of this subject, students should:

be able to evaluate their own practices for empowering, inspiring and enabling others;

be able to identify and evaluate techniques for improving staff performance in high-pressure work environments;

be able to mentor staff and colleagues;

be able to reflect on personal experiences with workplace conflict and develop a conflict resolution plan;

be able to create a plan for educating staff by drawing on an understanding of learning theory;

be able to develop and justify a workforce plan that aligns with key organisational planning documents and addresses skill mix, budget, staff retention, succession planning and risk assessment; and

be able to create a flowchart that represents staff recruitment.

Enrolment restrictions

Nil