Abstract
This subject continues to develop critical thinking and decision-making. Communication strategies, customer service and victim care are reinforced to ensure an ongoing understanding of these critical areas in policing. They are extended to a wider range of offences and situations especially in investigations and domestic violence. Another key area of … For more content click the Read More button below.
Syllabus
The STOPAR model of professional decision-making;The role of legal and organisational ethics in decision-making;Police ethics as shaped by NSW Police organisational policy and culture;Police professionalism and lawful discretion;Customer service, victim care and duty of care; andCommunication strategies and techniques appropriate to a range of policing scenarios.
Learning outcomes
Upon successful completion of this subject, students should:
1.
be able to apply STOPAR as a critical thinking decision-making framework in policing scenarios;
2.
be able to apply NSW police force ethical standards to practical scenarios as articulated in the Statement of Values, the Code of Conduct and Ethics, the Oath of Office and other associated policies;
3.
be able to explain the crucial role of lawful discretion in the decision-making process within policing scenarios;
4.
be able to identify and explain the characteristics of a professional police officer;
5.
be able to identify and apply appropriate and effective oral and written communication techniques in a range of complex policing scenarios;
6.
be able to understand potential barriers to effective communications in a range of complex policing scenarios; and
7.
be able to apply the principles of effective customer service and victim care in a range of complex policing scenarios.
Enrolment restrictions
Available only to students in the Associate Degree in Policing Practice.
Learning resources
Additional resources required by students
Students will require internet access.